Frequently asked questions
What kind of webpage does nghota support?
nghota currently support non-ecommerce websites. Support for ecommerce pages is coming soon
What languages are supported?
We have carried out extensive testing only on English language sites but we expect thisto work on any other site.
Can I get a refund for a plan if I change my mind after a purchase?
Yes, we offer a 7 day no questions asked money-back guarantee.
Do you support websites that have bot protection switched on?
No, we do not support websites that have bot protection switched on. Even though we may be able to crawl such pages, we feel that we have to respect the wishes of the website owners.
What kind of support is provided by the mid-tier?
We provide support as soon as is possible but there is no SLA for this.
What do I do if I keep running into issues with the API?
Please contact us using the contact us form if you run into any issue with the API.
When will the enterprise version be available?
We are working to bring the enterprise version to you as soon as possible.
How can I get in touch?
You can use our contact form to get in touch with us.